Colin A. Eagan, M.S., is Principal for User Experience at ICF in Washington D.C., where he directs content strategy and information design projects for Fortune 500 companies, nonprofits, and government clients. He is a frequent contributor to UX conferences and publications, including Convey UX, IA Summit, Ad Age, CONFAB, A List Apart, and The UX Booth. He credits any career success thus far to not going to law school.